Shipping Policy — Nidhivaan.com
Last Updated: October 22, 2025
At Nidhivaan.com, we aim to provide fast, safe, and reliable shipping across India. This Shipping Policy outlines how we process, deliver, and handle your orders.
1. Order Processing
- Orders are typically processed within 24–48 hours of confirmation.
- Once your order is processed, you will receive a confirmation email with your tracking details.
- For pre-order or back-ordered items, processing may take longer, and you will be notified at the time of purchase.
2. Shipping Methods & Delivery Time
We use trusted logistics partners to ensure timely delivery. Estimated delivery times:
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
| Remote Areas | 7–10 business days |
Delivery times are estimates and may vary due to holidays, strikes, or unforeseen events.
3. Shipping Charges
- Shipping charges vary based on weight, size, and delivery location.
- Some promotions may offer free shipping; applicable details will be displayed at checkout.
- Any additional charges (if applicable) will be communicated before order confirmation.
4. Order Tracking
- Once your order is shipped, a tracking number will be provided via email or SMS.
- You can use the tracking number to check the current status and location of your package.
- For assistance with tracking, contact our support team:
📧 Email: support@nidhivaan.com
5. Shipping Restrictions
- Currently, we deliver only within India.
- Certain remote areas may have longer delivery times or may be subject to additional charges.
- We do not ship to PO Boxes or international addresses at this time.
6. Damaged or Lost Shipments
- In the unlikely event your order is damaged or lost during transit, please contact us within 48 hours of delivery or expected delivery date.
- Provide photos, order number, and details so we can initiate a replacement or refund.
- Nidhivaan will cover shipping costs for items damaged due to our logistics partners or warehouse error.
7. Order Modifications & Cancellations
- Orders can be modified or canceled within 12 hours of placing them.
- Once the order is shipped, modifications or cancellations are not possible.
- For urgent requests, please contact our support team immediately.
8. Customer Support
For any shipping-related inquiries or issues, our support team is always ready to help:
📧 Email: support@nidhivaan.com
“At Nidhivaan, we strive to make your delivery experience fast, safe, and hassle-free. Your satisfaction is our priority.”
